# Bevoiceai

> Bevoiceai is a UK-based voice technology platform built for regulated industries. It provides compliance voice recording, real-time AI audio streaming, multilingual translation, and voice analytics for contact centres, financial services firms, trading floors, command and control environments, and large enterprises. The platform integrates with any telephony system — SIP, WebRTC, legacy UC, and proprietary trading systems — without requiring endpoint changes.

## Company

- Legal name: BEVOICEAI LIMITED
- Trading as: Bevoiceai
- Company number: 16139011 (registered in England and Wales)
- Registered office: The Coach House (Unit 3), Tollerton Hall, Tollerton, Nottingham, England, NG12 4GQ
- Phone: +44 (0)115 772 2734
- Email: info@bevoiceai.com
- Website: https://www.bevoiceai.com

## What Bevoiceai does

Bevoiceai solves the problem that most compliance voice recorders were designed before AI existed — built around proprietary hardware, closed formats, and single-vendor lock-in. The Bevoiceai platform provides an open, vendor-neutral voice layer that captures every voice interaction once and makes it available to any downstream system: compliance archives, AI vendors, analytics platforms, and translation services.

Key capabilities:
- Compliance voice recording meeting FCA, MiFID II, SEC, FINRA, HIPAA, PCI DSS, and GDPR requirements
- Real-time audio streaming to 100+ AI and analytics vendors simultaneously
- Multilingual real-time translation for multiparty calls
- On-premises AI for transcription, sentiment, summaries, and auto QA
- Single integration point for any telephony environment
- No lock-in: open APIs, open architecture, customer-owned data

## Products

### Voice Gateway
The central voice capture and orchestration hub. A single integration layer that sits between any telephony source and any downstream application. Integrates once, routes voice data anywhere — to compliance recording, AI vendors, translation, analytics, and archive simultaneously. Supports SIP, WebRTC, legacy UC and CC systems, command and control, and trading platforms. Policy-driven routing lets organisations define exactly which vendor handles which call, user, language, or compliance scenario.

### Record
Enterprise-grade compliance voice recorder. Provides compliant capture, storage, rapid replay, investigation tools, and agent QA. Designed for regulated environments including financial services, contact centres, and public safety. Supports unified recording across legacy, hybrid, and cloud voice estates. Open APIs enable downstream archive, compliance workflow, and analytics integrations.

### Signals
On-premises AI layer built on open-source models, flowing directly from the Record layer. Applies AI to every captured voice interaction to deliver: call transcription, sentiment analysis, call summaries, actions and promises tracking, CX intelligence, automatic QA scoring, compliance analytics, and multilingual translation. Runs on private cloud or on-premises — voice data never leaves the customer's environment.

### Translate
Real-time multilingual audio translation for live multiparty calls. Enables organisations to remove language barriers in contact centres, reducing reliance on outsourced multilingual teams. Translates in real time during live calls without requiring call participants to change their behaviour or telephony setup.

### AI Orchestrator
Routes live voice streams to any external AI vendor in the format they require. Supports 100+ AI and analytics platforms simultaneously. Enables organisations to trial, switch, or run multiple AI vendors in parallel without re-engineering voice infrastructure.

## Supported regulations

- MiFID II (EU Markets in Financial Instruments Directive)
- FCA (UK Financial Conduct Authority) voice recording requirements
- SEC and FINRA (US financial services)
- HIPAA (US healthcare)
- PCI DSS (payment card industry)
- GDPR (data protection)

## Supported environments

- SIP trunks and SIP-based UC platforms
- WebRTC
- Legacy proprietary UC and contact centre systems
- Command and control systems
- Trading floor communication systems
- Cloud contact centres
- Hybrid environments (on-premises + cloud)

## Partner programme

Bevoiceai operates a partner programme for resellers, system integrators, and managed service providers. Partners can register deals, access product resources, datasheets, and technical documentation through a dedicated partner portal. The programme is designed for partners building services around compliance recording, AI enablement, recording migration, and managed voice data services.

## Frequently asked questions

**What makes Bevoiceai different from legacy voice recorders?**
Legacy recorders use proprietary hardware and closed formats. Bevoiceai uses an open architecture, integrating with any telephony system and routing voice data to any downstream system simultaneously — with no vendor lock-in.

**Does Bevoiceai support on-premises deployment?**
Yes. The Signals AI layer runs entirely on-premises or in private cloud, so voice data never leaves the customer's environment.

**Which telephony systems does Bevoiceai support?**
Any SIP-based system, WebRTC, legacy UC, contact centre platforms, command and control systems, and trading floor communication platforms.

**Is Bevoiceai compliant with MiFID II?**
Yes. Every product is designed with compliance at its core for regulated industries including financial services operating under MiFID II, FCA, SEC, and FINRA requirements.

**Can Bevoiceai stream to multiple AI vendors at once?**
Yes. The AI Orchestrator routes live voice streams to 100+ AI and analytics vendors simultaneously, in the format each vendor requires.

**Where is Bevoiceai based?**
Bevoiceai is based in Nottingham, England, UK, and serves enterprise customers globally.